Making a Difference: Roles for Support Services in Customer Satisfaction

Every employee in a healthcare setting has an important role to play in creating a positive experience for the customer. This video explores the special roles that service workers can assume that enhance patient, family and visitor satisfaction.
Price: $395.00 USD

Product ID: MED028
Media: DVD
Year: 2002
Duration: 20:23 minutes
Language: English
Tags: Human Resources
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