Physician

How to Deal with Anger & Other Emotions - In Adverse Event & Error Disclosure

OVERVIEW: The Failure to disclose is due frequently to a lack of the needed interpersonal and communication skills. This 2 DVD set and accompanying workbook addresses this issue. It's designed to [...]

Released in 2005
$239.00
 
Communication Skills in Clinical Practice Series

SERIES OVERVIEW:   The series includes over twenty videotaped scenarios with stimulated patients illustrating various clinical situations, communication problems and approaches to dealing [...]

Released in 1999Series Contains 5 Items
$445.00
 
Communication Skills in Clinical Practice: Part 1 - The Basics

OVERVIEW: In this video you will learn the techniques and see illustrations of: The main objectives of all clinical interviews (the 4Es Engaging, Empathy, Educating, and Enlisting). An additional [...]

Released in 1999Series Contains 5 Items
$89.00
 
Communication Skills in Clinical Practice: Part 2 - Dealing with Feelings

OVERVIEW: In this video you will learn the techniques and see illustrations of: The importance of acknowledging the patients emotion BEFORE going on to address the issue that started the emotion. The [...]

Released in 1999Series Contains 5 Items
$89.00
 
Communication Skills in Clinical Practice: Part 3 - Hidden Agendas & Special Situations

OVERVIEW: In this video you will learn the techniques and see illustrations of: How to recognize the warning signs of a hidden agenda (where the patients real concerns are not the same as the overt [...]

Released in 1999Series Contains 5 Items
$89.00
 
Communication Skills in Clinical Practice: Part 4 - How to Break Bad News

OVERVIEW: In this video you will learn the techniques and see illustrations of: The S-P-I-K-E-S six-point protocol for breaking bad news (Setting Perception Invitation Knowledge Exploring Emotions [...]

Released in 1999Series Contains 5 Items
$89.00
 
Communication Skills in Clinical Practice: Part 5 - Genetic Testing, Paediatrics & End-of-Life

OVERVIEW: In this video you will learn the techniques and see illustrations of: How to discuss the principles of genetic testing with a patient before the test. How to discuss the results of a genetic [...]

Released in 1999Series Contains 5 Items
$89.00