HEAT Inc., and its subsidiaries and divisions, are committed to protecting the privacy and security of personal information entrusted to us on our websites. This privacy statement explains our online privacy practices.
This privacy statement applies to the HEAT Inc, (HEAT Inc) website (www.heatinc.ca) and all HEAT Inc, company and branded websites that link to it. Some HEAT Inc, websites may have different privacy statements, so please read the privacy notice posted on each such website.
Additionally, some HEAT Inc, websites may provide direct links to various sponsors and marketing partner sites. This privacy statement does not describe the practices of our partners. Before disclosing personal information to any other company's website, you should also read the privacy statement associated with that site.
Information That We Collect
When you visit our website, you may provide us with two types of information: (1) personally identifiable information such as contact and other information about your profession or your interests that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse the website. In some cases, if you choose not to provide us with requested information, you may not be able to access all of our website's content or services.
How We Use Personal Information
In general, we use all of the information we collect in order to:
- respond to your requests for information,
- provide you with products and services,
- determine if you are eligible to receive certain products or services,
- provide customer service, and
- provide you with additional information that may be of interest, including marketing and educational materials from us and our partners.
We will tailor the materials we provide you based on the information in your profile, such as your professional interests. Also, certain products (such as teachers' guides) are only available to qualified educational professionals, so you may not receive access to all of the services we offer if we cannot confirm your qualifications.
If you purchase a product from us (such as a book or newsletter subscription), you may provide us with a credit card number or other payment information. Payment information will only be used for transaction processing.
When We Disclose Personal Information
We may also provide any contact information and professional information with our affiliates or, unless you tell us not to, with third parties. For example, like most publishers, we share our subscriber lists with selected business partners so that they may offer you products and services directly. Additionally, we may share any information with third parties as needed to fulfill your requests for information, products or services.
If you do not want us to share your information with third parties for their own marketing, you can opt-out by deselecting the options to keep you informed about HEAT Inc, products and services, or by contacting our Customer Service department by email at: firstname.lastname@example.org or phone at +1 416 538 9898 (M - F, 9:00 am - 5:00 pm ET) and requesting the desired change (e.g., opting in or out of faxes).
You can also opt-out of receiving marketing emails from us and our partners at any time by following the opt-out instructions provided on every email.
Please note that we may disclose any information as permitted or required by law, when necessary for health or safety purposes, or to protect our legal rights. For example, we may disclose information about you to our auditors or legal advisers or in response to a subpoena. We may also disclose information about you in connection with the transfer of assets of our businesses.
Cookies and Website Information
Like most other commercial websites, we use standard "cookie" technology and web server logs to collect information about how our website is used. Cookies are small pieces of data that are stored by your web browser on your hard drive. The cookies allow our web servers to recognize the computers used to access our websites. Cookies allow you to move from page to page on the website, by remembering the information about the entire session.
Information gathered through cookies and by our web server logs may include the date and time of visits, the pages viewed, time spent at our website and the websites visited just before and just after our website. This information is collected on an aggregate basis, and also may be associated with your personal information.
How Do You Access and/or Modify Your Information or Choices?
If you visit our website and volunteer personally identifiable information, you may access such information at any time by visiting the account information area where you will have the opportunity to revise certain of your personally identifiable information, and to update your preferences regarding what information you want to receive from us, or by clicking here and sending us an email. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. In addition, please be aware that your ability to opt-out from receiving marketing and promotional materials does not change our right to contact you regarding your use of our website.
How We Secure Your Information
We have implemented reasonable technical, physical and administrative safeguards to help protect your personal information against unauthorized access or loss. For example, when we ask users to provide payment information (such as credit card number), the data is protected during transmission to us using Secure Sockets Layer (SSL) encryption technology.
Information Processed in the United Sates
This website may be operated in North America. If you are located outside of the North America, please be aware that any information you provide to us may be transferred to the Canada or other countries in which our businesses are located. We will adequately protect the data in all locations.
If you have any questions about this privacy statement or our use of your personal information, please contact us at:
15 Atlantic Ave, Toronto Ontario Canada M6K 3E7